Cancellation Policy

We understand plans can change suddenly. That's why we want to make sure our clients have the flexibility they need by allowing them to cancel or reschedule their appointments, so long as they provide at least 24 hours' notice. 

We want you to feel secure and confident knowing that if something comes up, your appointment is taken care of! So don't hesitate to reach out and let us know if anything needs to be changed or adjusted. We look forward to taking care of you!

When Booking an appointment you will be required to put a card on file Your card will NOT be charged unless you do not show up to your scheduled appointment or do not reschedule 24 hours prior to your appointment time. Clients who provide less then 24 hours notice or do not show up to the appointment will be charged a cancellation fee of $50.00 to the card on file. Thank you for your understanding.

What should I wear to my appointment?

For spray tans, laser hair removal and fat dissolving injections, we recommend loose-fitting, dark-coloured clothing is recommended. 

How far in advance should I book for Injectables and Laser Services?

Our nurse and laser tech work extended hours to ensure we are able to accommodate your schedule. Busy seasons are from March-May and September-December. During these times please book atleast 1 week in advance to ensure a time slot. For the other months we will usually have an appointment as early as a few days! Please contact us if your need special accommodations for appointment times. 

Are your services safe?

We take safety seriously and follow all necessary protocols and regulations to ensure the safety of our clients. We use high-quality products and equipment and train our staff to provide safe and effective services. All of our products/services are FDA/Health Canada approved.